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Minitab Advanced Topics
(Service Quality)

publictraining

Realize Your Potential to Improve Quality

Public Training is designed to ensure your success:

  • Hands-on - Learn when and how to apply our software and practice your new skills immediately by working through exercises that mirror your own work.
  • Relevant - Minitab Advanced Topics (Service Quality) will build your skills with  Minitab 15 by working through scenarios that mirror your own initiatives.
  • A great place to network - Share your concerns, solutions, and accomplishments.

The course materials are yours to keep for future reference. Minitab Statistical Software training manuals include lessons, data sets, and exercises.


Minitab Advanced Topics (Service Quality)
Length of training: 1 Day(s)

Expand your set of available statistical tools by analyzing data from real world problems experienced in service industries. Strengthen analysis skills with tools used to explore and describe relationships between variables. Learn to discover and describe features in data related to the effect and impact of time, and how to forecast future process behavior. Utilize graphical and quantitative approaches to describe similarities and differences between the effects of various factors on important quality characteristics. Learn how to find and quantify the effect that factors have on the probability of a critical event occurring.

Tools Covered Include: Multivariate ANOVA, GLM; Binary Logistic Regression; Factorial Designs; Time Series Tools Including Exponential Smoothing, Trend Analysis, Decomposition, Multiple Linear Regression including Best Subsets and Stepwise Regression.



Training Details

Singapore
Date      :  26th June 2008
Time      :  9 am to 5 pm
Venue    : 
Parkroyal Hotel
        181 Kitchener Road
        Singapore 208533

Fees:
- Free of charge.  
- Inclusive Course Manual, Lunch and Refreshment


About the Speaker

KowalskiScott Kowalski, Technical Training Specialist.  Scott joined Minitab to help professionals to appreciate and harness the power of statistics in using data to solve problems, no matter what industry they're in. He gets a real sense of accomplishment from helping people from different disciplines and technical backgrounds come together to find solutions to important problems.

His interest in helping people understand and apply statistical power was sparked during the one-and-a-half years he spent as a consultant in the University of Florida's Institute of Food and Agricultural Sciences. By helping the institute's clients collect and analyze data, Scott saw first-hand the value that applied statisticians add to solving real-world problems.

Scott earned his B.S., M.S. and Ph.D. in Statistics from the University of Florida, where he taught several courses and concentrated on design of experiments and response surface methodology. His goal in earning his doctorate was to develop theory for problems already being encountered by practitioners, and his dissertation focused on designing industrial experiments with hard-to-change factors.

After completing his education, Scott worked for one year at Stetson University and for one year at the University of Central Florida, where he continued to consult and served as the associate director of the university's Statistics Institute.

Scott is a member of the Editorial Review Board for the Journal of Quality Technology, and has published articles in that journal as well as in Quality Reliability Engineering International, Quality Progress, and Technometrics. In addition to his extensive teaching experience, he has delivered presentations and seminars at meetings of professional organizations including the American Statistical Association and the Fall Technical Conference of the American Society for Quality's Statistics Division.

Indication of Interest

If you are interested to attend this training, please fill out the registration form and send via email or fax to:

Miss. Sharen Tjhai
Tel No: + 65 68622011
Fax No: +65 68626680

Organised by :

Minitab Logo          Bizit Logo

BIZIT  Systems  PTE LTD
10, Bukit Batok Crescent,  #09-01,
The Spire,  Singapore 658079
Tel: 65-6862 2011   Fax: 65-6862 6680
E-mail: info@bizit.com.sg